Information we collect
Order details: the recipient's mobile number, the operator, the top-up or bundle you chose, the price, and your order reference.
Preferences: the language you choose, saved in a cookie so the site remembers it.
Technical data: basic information your browser sends, such as your IP address and browser type, which our servers record to keep the service secure and working.
How we use it
To process and deliver your top-up, show you the status of your order, answer support requests, prevent fraud and misuse, and meet our legal obligations.
Payments
Payments are handled by our payment provider. We do not store full card numbers on our servers.
Who we share it with
We share only what is needed to complete your order: with mobile operators and top-up providers to deliver the credit, and with our payment provider to take payment. We may also share information when the law requires it.
We never sell your information.
Cookies
We use only cookies the site needs to work: a session cookie, a security cookie that protects forms, and a cookie that remembers your language. We do not use advertising or tracking cookies.
How long we keep it
We keep order records for as long as we need them to provide support, keep accurate accounts, and meet legal requirements.
Your choices
You can ask us what information we hold about you, and ask us to correct or delete it where the law allows. Email us at support@go-recharge.com.
Changes to this policy
If we change this policy, we will update this page and the date at the top.